Free AU shipping for orders over $60. Afterpay & Zip Pay available!


Help Center


General Questions

Why should I drink crystal infused water?

How do I use my Aura Bottle?

What is the Aura Bottle made of?

Is it safe to drink crystal infused water?

How much water does the Aura Bottle hold?

How do I clean the bottle?

Does it break?


How much is shipping and how long does it take?

Will I have to pay customs and duties?

Can I track my order?


What payment methods do you accept?

Where do I type my promo code?

Can I change or cancel my order?


Can I return my order?

Can I exchange my order?